Privacy Policy
Effective Date: June 10, 2026
This Privacy Policy explains how OMG Floor Coatings KY collects, uses, and protects your information when you use our website, submit a form, or contact us.
1. Introduction
Welcome to OMG Floor Coatings KY. This Privacy Policy covers what information we collect, how we use it, and your choices regarding your data. By using our website, submitting a form, or contacting us, you agree to the terms outlined in this policy.
2. Information We Collect
Information you provide: We collect personal information such as your name, phone number, email address, mailing/property address, and any other details you share when you request a quote, complete a form (including Facebook and Instagram lead forms), call, or text us.
Information collected automatically: When you visit our website, we automatically collect data including your IP address, browser type, device type, pages viewed, and similar information gathered through cookies and tracking technologies.
3. How We Collect Information
We collect information directly from you through our website forms, Meta (Facebook and Instagram) lead ads, phone calls, text messages, and email. We also collect information automatically using online advertising and analytics tools.
4. How We Use Your Information
We use your information to:
Respond to your inquiries and customer service requests
Prepare and provide service estimates
Schedule and perform our floor coating work
Contact you by phone, text, and email regarding your request and our services
Improve our website, services, and advertising efforts
Comply with legal obligations
5. SMS / Text Messaging Terms & Consent
By providing your phone number through our forms, ads, or directly, you consent to receive calls and text messages from OMG Floor Coatings KY about your inquiry, estimates, scheduling, and related service communications.
Message frequency varies. Message and data rates may apply.
You can opt out of texts at any time by replying STOP. Reply HELP for help.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
6. Cookies & Tracking Technologies
We use cookies and similar technologies, including the Meta Pixel and Google analytics and advertising tools, to operate our site, measure ad performance, and show relevant ads. You can control or disable cookies through your browser settings.
7. How We Share Your Information
We share information only with trusted service providers who help us operate our business (such as CRM and scheduling software, website hosting, and advertising/analytics platforms) and when required by law.
We do not sell your personal information.
As stated above, SMS and mobile opt-in consent data is never shared with third parties for their marketing purposes.
8. Data Retention
We retain your information only for as long as necessary to provide our services, run our business operations, resolve disputes, and meet legal and regulatory requirements.
9. Data Security
We take reasonable administrative and technical measures to protect your personal information from unauthorized access, loss, or misuse. However, please note that no method of online transmission or electronic storage is completely secure.
10. Your Rights & Choices
You have the right to:
Respond to your inquiries and customer service requests
Prepare and provide service estimates
Schedule and perform our floor coating work
Contact you by phone, text, and email regarding your request and our services
Improve our website, services, and advertising efforts
Comply with legal obligations
11. Third-Party Links
Our website or advertisements may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those external sites. We encourage you to review their privacy policies before sharing any information.
12. Children's Privacy
Our services are intended for a general audience and are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will take effect immediately upon being posted on this page, and the "Effective Date" at the top will be updated accordingly.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
OMG Floor Coatings KY
2901 Richmond Rd Suite 140-133
Lexington, KY 40509
Email: [email protected]
Phone: 859-460-0014
Our locally owned and operated team combines exceptional customer service with high-quality polyurea concrete floor coating systems that are far superior to traditional epoxy flooring.
Our locally owned and operated team combines exceptional customer service with high-quality polyurea concrete floor coating material that is far superior to traditional epoxy flooring.
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2901 Richmond Rd., Suite 140-133, Lexington, KY 40509
© 2026 OMG Floor Coatings KY. All rights reserved.